Background
Finaflex is an enterprise that strengthens the human and business end- to-end connection and communication by providing affordable internet services, automated online bills payment, a suite of voice and business and family connectivity solutions. We pride in being of service to a teeming group of organizations as well as connecting people, Families, communities and villages to each other, opportunities and to the world at large as we connect them to the world of telecommunication.
Personal Information
Finaflex collects and receives certain information from, which is only meant for the activities carried out on our website, and/or mobile application. When registering and when you using services on Finaflex, we collect some personal information about you such as:
- Your email address which is unique
- Your full name
- And your password which is encrypted automatically
- Every transaction is recorded automatically inclusing failed, pending an successful ones
- Your details cannot be shared with system, platform or organizations and they are ephremerally processed
Your responsibility
- You must always follow and obey the terms of this Notice and any agreement or consent relating to Finaflex products and services that you use. This includes respecting all intellectual property rights that may belong to Third Parties (such as trademarks or photographs).
- You must not download or otherwise disseminate any information that may be deemed to be injurious, violent, offensive, racist or xenophobic, discriminates against people on the basis of gender and sexual orientation threatens the rights and safety of others, or which may otherwise violate the purpose and spirit of Finaflex and its community of users on Telenting websites and/or mobile applications.
- You must not provide Finaflex with information that You believe might be false or misleading.
- You must keep Your username and password confidential and not share it with others.
- Promptly notify Finaflex at the Contact Details indicated below, where You wish to exercise any of Your rights with respect to Your Personal Information.
Right to amend privacy policy
Finaflex may, at any time, change its Privacy policy and this Privacy Notice by posting the amended version on https://www.finaflex.app/privacy. Unless otherwise stated, the current version will apply each time You access this website.
Your Consent
Finaflex will not collect or process Customer and/or User personal or company information without obtaining the Customer and/or user’s Consent. Your Consent is obtained via this document, which covers our processing activities on our website, mobile applications, and or other notices sent via USSD, SMS and other channels.
By accepting this, You are accepting the terms of this Privacy Notice and provide Finaflex with consent for the processing of Your personal or company information and accepting the practices described in this Notice.
The security of your personal information
- Maintaining the security of Your Personal Information is important to Finaflex. Reasonable security safeguards have been implemented to protect Your Personal Information. Finaflex uses various methods to protect Your information such as:
- Encryption methods when transmitting payment information, such as Your credit card information. An icon resembling a padlock is displayed on the bottom of most Internet browser windows during encrypted transactions.
- Access to Your Personal Information on Finaflex websites, mobile applications, USSD and SMS products and services will be encrypted and/or password-protected.
- Sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between Your web browser and the Finaflex website and mobile applications.
- To protect any data, You store on Our servers, Finaflex regularly audits its systems for possible vulnerabilities and attacks.
- Finaflex maintains an Information Security Programme internally to ensure that Your Personal Information is protected against unauthorized access, accidental loss or destruction.